Data Privacy
1. General Information on the Collection of Personal Data
HausVorteil AG (“HausVorteil”) places great importance on protecting your personal data. This Privacy Policy describes how HausVorteil (“we”, “us”, “our”) uses and protects personal data collected via https://hausvorteil.com (“HausVorteil Website”).
Personal data refers to all information relating to you personally, such as your title, name, address, email address, IP address, etc. Your personal data is collected and processed solely in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”) and other applicable European or national data protection laws.
Personal data is collected and used only after your consent or where processing is permitted by law. The following provisions explain the type, scope, and purpose of the collection and processing of your personal data.
If we use commissioned service providers for certain functions or if your data is used for advertising or analytics, we will provide detailed information below about each process, including criteria and storage duration. We will also inform you of your rights regarding each data processing activity.
This Privacy Policy applies exclusively to our HausVorteil website. If you are redirected via links to third-party websites, please refer to their privacy policies for information on how they handle your data.
HausVorteil AG (“HausVorteil”) places great importance on protecting your personal data. This Privacy Policy describes how HausVorteil (“we”, “us”, “our”) uses and protects personal data collected via https://hausvorteil.com (“HausVorteil Website”).
Personal data refers to all information relating to you personally, such as your title, name, address, email address, IP address, etc. Your personal data is collected and processed solely in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”) and other applicable European or national data protection laws.
Personal data is collected and used only after your consent or where processing is permitted by law. The following provisions explain the type, scope, and purpose of the collection and processing of your personal data.
If we use commissioned service providers for certain functions or if your data is used for advertising or analytics, we will provide detailed information below about each process, including criteria and storage duration. We will also inform you of your rights regarding each data processing activity.
This Privacy Policy applies exclusively to our HausVorteil website. If you are redirected via links to third-party websites, please refer to their privacy policies for information on how they handle your data.
2. Contact Information
a) Name and Address of the Data Controller
The data controller in accordance with the GDPR and all other applicable EU data protection laws (“Controller”) is:
HausVorteil AG
Am Sandtorkai 71
20457 Hamburg
Email: backoffice@hausvorteil.de
b) Data Protection Officer Contact Details
HausVorteil AG
Am Sandtorkai 71
20457 Hamburg
Email: backoffice@hausvorteil.de
Phone: +49 (0) 1805 / 192837
a) Name and Address of the Data Controller
The data controller in accordance with the GDPR and all other applicable EU data protection laws (“Controller”) is:
HausVorteil AG
Am Sandtorkai 71
20457 Hamburg
Email: backoffice@hausvorteil.de
b) Data Protection Officer Contact Details
HausVorteil AG
Am Sandtorkai 71
20457 Hamburg
Email: backoffice@hausvorteil.de
Phone: +49 (0) 1805 / 192837
3. Legal Basis and Storage Duration
a) Legal Basis for Processing Personal Data
Where we obtain consent for data processing, the legal basis is Article 6(1)(a) GDPR.
If data processing is required for the performance of a contract with you or your company, the legal basis is Article 6(1)(b) GDPR.
If processing is required to fulfill a legal obligation, Article 6(1)(c) GDPR applies.
If vital interests of you or another person require data processing, Article 6(1)(d) GDPR applies.
Where processing is necessary to protect our legitimate interests and your rights do not override those interests, Article 6(1)(f) GDPR applies.
Additionally, data may be processed under the German Federal Data Protection Act (BDSG), e.g., during recruitment.
b) Storage Duration and Data Deletion
Personal data is stored only for as long as necessary to achieve its purpose. Once that purpose no longer exists, data is deleted or restricted from further processing.
Data required to establish, perform, or terminate a contract, or for statutory retention obligations (e.g. §257 HGB, §147 AO), is retained as long as required. Data used for direct marketing is stored only as long as a legitimate interest exists, but no longer than two years after contract termination—unless you object to such processing.
a) Legal Basis for Processing Personal Data
Where we obtain consent for data processing, the legal basis is Article 6(1)(a) GDPR.
If data processing is required for the performance of a contract with you or your company, the legal basis is Article 6(1)(b) GDPR.
If processing is required to fulfill a legal obligation, Article 6(1)(c) GDPR applies.
If vital interests of you or another person require data processing, Article 6(1)(d) GDPR applies.
Where processing is necessary to protect our legitimate interests and your rights do not override those interests, Article 6(1)(f) GDPR applies.
Additionally, data may be processed under the German Federal Data Protection Act (BDSG), e.g., during recruitment.
b) Storage Duration and Data Deletion
Personal data is stored only for as long as necessary to achieve its purpose. Once that purpose no longer exists, data is deleted or restricted from further processing.
Data required to establish, perform, or terminate a contract, or for statutory retention obligations (e.g. §257 HGB, §147 AO), is retained as long as required. Data used for direct marketing is stored only as long as a legitimate interest exists, but no longer than two years after contract termination—unless you object to such processing.
4. Your Rights
If we process your personal data, you are a “data subject” under the GDPR and have the following rights:
Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
Right to data portability (Art. 20 GDPR)
Right to withdraw consent (Art. 7(3) GDPR)
Withdrawal does not affect the lawfulness of prior processing. Send withdrawals to:
HausVorteil AG,
Am Sandtorkai 71,
20457 Hamburg,
Email: backoffice@hausvorteil.debackoffice@hausvorteil.deRight to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Right to object (Art. 21 GDPR)
You may object at any time to processing based on Art. 6(1)(e) or (f) GDPR. In case of direct marketing, your objection will immediately stop further processing for that purpose.
5. Website Visitors and Log Files
Each time you visit our website, our system automatically collects data such as:
Browser type
Operating system
Internet service provider
IP address
Date and time of visit
Referrer URL and visited pages
These data are stored in log files but are not combined with other personal data.
The legal basis is Art. 6(1)(f) GDPR, as we have a legitimate interest in ensuring website functionality, optimizing performance, and maintaining IT security.
Data are deleted or anonymized after 7 days.
Each time you visit our website, our system automatically collects data such as:
Browser type
Operating system
Internet service provider
IP address
Date and time of visit
Referrer URL and visited pages
These data are stored in log files but are not combined with other personal data.
The legal basis is Art. 6(1)(f) GDPR, as we have a legitimate interest in ensuring website functionality, optimizing performance, and maintaining IT security.
Data are deleted or anonymized after 7 days.
6. Contact Form
When you contact us via the online form, the following data are collected:
name, address, (optional date of birth), email, phone, preferred contact method, (optional) referral source, and your message.
We may forward your inquiry to partners, banks, processors, or appraisers as needed.
Legal basis: Art. 6(1)(b) and/or (f) GDPR.
Data are deleted once no longer needed unless retention is legally required.
Zoho CRM is used to manage contact data. Data are stored within the EU; support may access data from India under EU Standard Contractual Clauses (Art. 46(2)(c) GDPR).
More info:
https://www.zoho.com/gdpr.html
https://www.zoho.com/privacy.html
7. Contact via Email, Phone, or Mail
If you contact us by email, phone, or mail, the transmitted personal data will be processed to handle your inquiry.
Legal basis: Art. 6(1)(b) and/or (f) GDPR.
Data will be deleted once the matter is resolved and no legal retention obligations exist.
If you contact us by email, phone, or mail, the transmitted personal data will be processed to handle your inquiry.
Legal basis: Art. 6(1)(b) and/or (f) GDPR.
Data will be deleted once the matter is resolved and no legal retention obligations exist.
8. Use of Cookies and Other Technologies
a) Cookies and Similar Technologies
We use essential cookies for the proper operation of our website (Art. 6(1)(f) GDPR) and optional cookies for analytics or external content (with your consent, Art. 6(1)(a) GDPR).
You can manage or delete cookies in your browser or via our Consent Management Platform.
b) Consent Management Platform
Cookies record your consent preferences to prevent repeated prompts.
Legal basis: Art. 6(1)(f) GDPR, retention: one year.
c) Google Analytics – by Google Ireland Ltd., Dublin, Ireland.
IP anonymization enabled (“_anonymizeIp()”).
Legal basis: Art. 6(1)(a) GDPR (consent).
Retention: 14 months.
Privacy info: https://policies.google.com/privacy
d) Zoho PageSense, Zoho SalesIQ, Facebook Pixel, Google Tag Manager, and Typeform are used for analytics, marketing, live chat, and form processing as described.
All rely on Art. 6(1)(a) GDPR (consent) and may involve EU–India data transfers under Standard Contractual Clauses.
a) Cookies and Similar Technologies
We use essential cookies for the proper operation of our website (Art. 6(1)(f) GDPR) and optional cookies for analytics or external content (with your consent, Art. 6(1)(a) GDPR).
You can manage or delete cookies in your browser or via our Consent Management Platform.
b) Consent Management Platform
Cookies record your consent preferences to prevent repeated prompts.
Legal basis: Art. 6(1)(f) GDPR, retention: one year.
c) Google Analytics – by Google Ireland Ltd., Dublin, Ireland.
IP anonymization enabled (“_anonymizeIp()”).
Legal basis: Art. 6(1)(a) GDPR (consent).
Retention: 14 months.
Privacy info: https://policies.google.com/privacy
d) Zoho PageSense, Zoho SalesIQ, Facebook Pixel, Google Tag Manager, and Typeform are used for analytics, marketing, live chat, and form processing as described.
All rely on Art. 6(1)(a) GDPR (consent) and may involve EU–India data transfers under Standard Contractual Clauses.
9. Data Recipients
a) General Principles
We only share data with service providers and partners in accordance with the GDPR and BDSG.
All processors are contractually bound to confidentiality and data protection obligations.
b) Web Hosting
Our site is hosted by Host Europe GmbH, Hansestraße 111, 51149 Köln, Germany.
Data are stored on EU servers.
Legal basis: Art. 6(1)(f) GDPR.
Privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/
c) Other Recipients
May include IT providers, distributors, banks, and appraisers.
a) General Principles
We only share data with service providers and partners in accordance with the GDPR and BDSG.
All processors are contractually bound to confidentiality and data protection obligations.
b) Web Hosting
Our site is hosted by Host Europe GmbH, Hansestraße 111, 51149 Köln, Germany.
Data are stored on EU servers.
Legal basis: Art. 6(1)(f) GDPR.
Privacy policy: https://www.hosteurope.de/AGB/Datenschutzerklaerung/
c) Other Recipients
May include IT providers, distributors, banks, and appraisers.
10. Security Standards
HausVorteil implements appropriate physical, technical, and administrative security measures to protect personal data against loss, misuse, alteration, or destruction.
All partners and providers are contractually obligated to confidentiality and may only process data for authorized purposes.
HausVorteil implements appropriate physical, technical, and administrative security measures to protect personal data against loss, misuse, alteration, or destruction.
All partners and providers are contractually obligated to confidentiality and may only process data for authorized purposes.
11. Changes to This Policy
We may update this Privacy Policy periodically. Please review it regularly to stay informed about our data protection practices.
Last updated: October 17, 2025.
We may update this Privacy Policy periodically. Please review it regularly to stay informed about our data protection practices.
Last updated: October 17, 2025.
